Enquire about your bake or treat

I'm excited to work with you to create something delicious to perfectly compliment your occasion.

I specialise in buttercream celebration cakes, cupcakes and traybakes.

If it is your first time ordering a bespoke cake with Ooh Cake, I've set out my ordering process at the bottom of this page so you know what to expect when you work with me.

To give you some initial information before you enquire, please have a look at the below pages to see previous bakes, my starting prices, and my signature flavours.

Then complete the enquiry form with as much information as you can.

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Enquire about your bake

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Thank you for your message. I will be in touch within 24 hours. Please add sarah@oohcake.co.uk to your email address list to ensure I don't go into your spam/junk.

 

What happens next?

Check your emails

I will reply to your enquiry within 24 hours.

If you haven't received a reply, please check your spam/junk.

Emails come from sarah@oohcake.co.uk.

If you still don't see it, please email me and I will resend it.

I will have a few follow-up questions to the information in your Enquiry Form.

Book

The 

Slot

Before we can discuss the yumminess of your bake or treat, I will confirm that I have availability for your collection/delivery date.

We'll also make delivery/collection plans so we can all put it in our diaries.

Collection is from ME4 3JA.

I deliver on St. Mary's Island for free. I charge a small fee for delivery to other areas. This is a fee per mile.

Let's

Get

Designing

We will work together to ensure your bake or treat matches your needs as closely as possible.

No request is too big, too small or too "weird".

Not really sure what you want or need? Trust me to design something for you. I will happily send you some examples of bakes that I have had free-reign on with design so you can see my personal style.

I will always check every detail with you before I proceed.

Final design will be confirmed in writing.

The

Messy

Bit

No putting it off any longer, it must be done. Let's talk price.

Argh, awkward, right? It won't be.

Hopefully you have taken a look at my Price Guide and have an idea of my starting prices, and understand that prices will increase with certain ingredients, styles, designs and time required.

I also understand that budgets are more important than ever at the moment, so am always prepared with alternatives if your chosen design is creeping up a bit.

i will

send

invoices

I take all payments through this website via Invoices.

I email you the invoice with a secure link to pay by card or PayPal. I will ask you to check all details are correct before you pay. Payment acts as confirmation of the order.

Booking Invoice - I ask for a deposit at the time of booking to secure the slot. It is 50% of orders above £40, and full amount for orders below £40.

Balance Invoice - Any remaining balance is due 7 days prior to collection/delivery.

You can pay in full at time of booking if you prefer - just let me know.

Our

Fun

Begins

Once your booking is secured, I start organising any equipment, tools, packaging, colours etc needed for your bake or treat.

As the day gets close, I get to start one of our favourite parts, and get creating!

Feel free to get in touch at any point to check in on progress, etc.

Now

It's

Showtime

LOVE seeing customers' faces when I hand over their order!

A lot of time, effort and dedication goes into each bake, so it is a big moment for me to see it going to it's new home.

I will get back in touch closer to delivery/collection date to confirm details, send you info you need for collection, or confirm your delivery address and time.